Your cancellation is not finalized until you have received a confirmation from us. Always take into account the duration of your contract and the applicable notice period. If you want your cancellation to take effect on a particular date, indicate this clearly. In this case, double-check to make sure that your requested termination date is included in our confirmation.
I have made separate arrangements with one of your employees with regard to notice periods.
If you have made special arrangements concerning your cancellation / contract takeover, always include the ticket number from your e-mail correspondence relating to this arrangement on your cancellation form, as well as the name of the employee with who you made the arrangement.
I faxed a cancellation / contract takeover more than 5 business days ago, but I have not received a confirmation yet.
Do you have a copy of your cancellation / contract takeover form or the fax transmission report? If so, send it to us again. If not, please contact our office.
