Web Hosting

Policys

support@iboza.net (Administrator) — Thu, 24 Sep 2009 15:28:19 +0000

What is your Acceptable Use Policy?

Our acceptable use policy (AUP) can be found here.

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What are your Terms of Service?

Our terms of service (TOS) can be found here.

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What is your anti-spam policy?

Iboza.com allows the use of peer-to-peer file sharing software. Due to the chance of copyright violations as a result of sharing commercial software or copyright-protected material, Iboza.com strongly recommends that peer-to-peer environments are subjected to strict management and supervision. Sharing of copyright-protected material (including software) is NOT permitted and constitutes a direct violation of laws, regulations and our acceptable use policy. Failure to comply with our peer-to-peer policy will result in sanctions as laid down in that policy.

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Database Questions

support@iboza.net (Administrator) — Wed, 23 Sep 2009 21:33:48 +0000

What is SQL?

SQL (Structured Query Language) is the most popular database language in use today. With SQL, database queries take the form of commands. You can use SQL queries to select, insert and edit data, and to assign data to a location. MySQL and Microsoft® SQL Server™ use the SQL language.

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What are MySQL and MS SQL?

MySQL is an open source relational database management system that uses the SQL database language. It is a multi-user, multi-threaded database server, which is fast, stable and easy to use. MySQL databases are supported in our Linux plans and hosted on a special MySQL server for better database processing, faster speeds and improved performance.

MS SQL refers to Microsoft® SQL Server™. Microsoft SQL Server is a complete package of database and data analysis software. SQL Server is highly scalable and ideally suited to complex e-commerce sites and enterprise applications. It is available in our Windows plans.

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What is a DSN? What is a DSN-less connection?

DSN (Data Source Name) is a method used to connect to a database via ASP (Active Server Pages). DSN connections require ODBC, an open standard for APIs (application program interfaces) for opening databases. ODBC processes SQL requests and converts them into requests that the individual database systems understand.

A DSN-less connection is a method of connecting to a database without specifying a named data source. DSN-less connections do not require the creation of an ODBC DSN. Instead of relying on information stored in a file or in the system registry (as with DSN connections), DSN-less connections specify the driver name and all driver-specific information in the connection string.

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Can I edit MySQL database tables without making applications?

Yes, you can edit MySQL tables with phpMyAdmin (included in Plesk).

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Php Questions

support@iboza.net (Administrator) — Wed, 23 Sep 2009 21:31:22 +0000

What is PHP?

PHP, also known as PHP: Hypertext Preprocessor, is an open source scripting language and interpreter. PHP is used primarily on Linux web servers to create interactive and modified web pages, and is an alternative to Microsoft Active Server Page (ASP) technology. If PHP script is embedded within a web page, the web server calls PHP to interpret and perform the operations specified in the PHP script. Web pages with embedded PHP script can use the file extensions .php, .php3 or .phtml (if you have added this MIME type). For convenience, this FAQ uses "PHP" to refer to all PHP-based web pages.

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Does Iboza.com support PHP?

All Linux plans support PHP. Each PHP domain has a separate PHP environment that you can manage.

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ASP Questions

support@iboza.net (Administrator) — Wed, 23 Sep 2009 21:14:09 +0000

What is ASP?

An Active Server Page (ASP) is an HTML page with scripts that are processed on a Microsoft® Windows® web server before they are presented to the user requesting the page. ASP files are given the extension .asp. ASP enables you to create interactive web pages that are customized to your site’s visitors. For example, your ASP scripts can offer a guest the opportunity to enter information, such as a username. This information can then be used to access data stored in a relational database and modify the page specifically for that user.

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What scripting languages does ASP support?

As default, ASP provides support for both Microsoft JScript and VBScript. You can also create ASP scripts using Perlscript or ActiveX Data Objects (ADOs) program statements.

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What is ASP.NET?

ASP.NET, also known as ASP+, is Microsoft’s most recent version of ASP and is a feature of Microsoft’s IIS (Internet Information Server). Like ASP, ASP.NET enables modification of HTML pages using database queries. However, ASP.NET also supports Visual Basic, C++, C# and Perl. ASP.NET files are given the extension .aspx.

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Does iboza.com support ASP?

Yes. Our Windows platforms support ASP and ASP.NET. Linux plans do not support ASP or ASP.NET.

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General Hosting Questions

support@iboza.net (Administrator) — Wed, 23 Sep 2009 20:52:04 +0000

What is the contract term for your shared hosting plans?

The standard contract period is twelve months. If desired, contracts with a longer period can be concluded.
What happens if I exceed my data transfer limit?

If you exceed your limit, you will receive an e-mail with upgrade instructions. You can check your bandwidth usage with Plesk.
I received a message that my plan has been activated, but my website still is not active yet. What is wrong?

If you are still unable to access your website after 48 hours, check whether your website refers to the right DNS server. If the problem persists, this is probably because your internet provider’s DNS servers have not been updated yet.
How long does it take to activate a web hosting plan?

Once we have received your payment, your account will usually be activated within 24-48 hours. It may take slightly longer for orders placed just before or during the weekend.
Which control panel is offered with our web hosting plans?

All sites are offered with the Plesk control panel.
Do you make backups?

Yes, we make backups on a daily basis
Do you support webmail?

Yes, we support webmail.

*Important notice to customers who registered before September 2008 can locate their login screen at webmail.yourdomain.com
I have more than one domain. Can I host them with a single hosting plan?

You can host your website under one domain, and you can link multiple aliases to this website.
Can I upgrade the disk space or the amount of data transfer?

If you need more disk space or data transfer, you can upgrade to the next web hosting plan. If you already have a Gold package, you can send an e-mail to sales@iboza.com for more information regarding upgrade pricing.
Can I upgrade to a dedicated server at a later date?

Certainly. You can upgrade any hosting plan to a dedicated server. In that case we will only charge you the difference between your shared web hosting plan and the new dedicated server, plus set up.
Can I use my existing domain name for a web hosting plan?

Yes, you can use your existing domain name for any of our web hosting packages. If you order online, select ‘I will use my existing domain name’ in the order screen, and enter your existing domain name.

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