| Privacy
of personal information is an important
principle to the iboza group of companies.
We are committed to collecting, using
and disclosing personal information
responsibly and only to the extent
necessary for the services we provide.
This document describes our privacy
policies. |
WHAT IS PERSONAL INFORMATION?
| Personal
information is information about
an identifiable individual.
Personal information includes
information that relates to:
an individual's personal characteristics
(e.g., gender, age, income,
home address or phone number,
ethnic background, family status);
health (e.g., health history,
health conditions, health services
received by them); or, activities
and views (e.g., religion, politics,
opinions expressed by an individual,
an opinion or evaluation of
an individual). Personal information
is different from business information
(e.g., an individual's business
address and telephone number).
This is not protected by privacy
legislation. |
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WHO WE ARE?
| Our organizations,
iboza.com Inc. and iboza.net
Inc. provide Internet Application
Development, Maintenance and
Hosting services. We periodically
use a sub contractor, in the
course of our duties, who may
have limited access to the personal
information we hold. This outsourced
service includes an Internet
Service Provider. We restrict
their access to any personal
information we hold and only
provide the business information
required to provide Internet
Services |
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WHAT PERSONAL INFORMATION DO WE COLLECT?
Like
all Internet Application Development
and Hosting organizations, we
collect, use and disclose personal
information in order to serve
our clients.
For our clients, the primary
purposes for collecting personal
information are as follows:
to hold accurate and current
contact information, along with
methods of payment for our services.
Examples of the type of personal
information we collect for those
purposes include the following:
Home address and phone number
(if a home based business);
banking information (for PAP
processes); and credit card
information. |
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HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
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We collect information only
by lawful and fair means and
not in an unreasonably intrusive
way. In all circumstances,
we collect your personal information
directly from you, at the
set up of our services and
in the course of our business
relationship.
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USE OF YOUR INFORMATION |
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We use your personal information
to administer our client (time
and billing databases) and
to include you in any direct
newsletter or marketing activities.
If you tell us that you no
longer wish to receive information
about our industry or our
services, we will not send
further material.
The iboza group of companies
does not disclose your personal
information to any third party
to enable them to market their
products and services.
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WHAT ABOUT COOKIES? |
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Cookies are alphanumeric
identifiers that organizations
transfer to your computer's
hard drive through your Web
browser to enable their systems
to recognize your browser
and to provide features such
as storage of items in your
Shopping Cart between visits.
The Help portion of the toolbar
on most browsers will tell
you how to prevent your browser
from accepting new cookies,
how to have the browser notify
you when you receive a new
cookie, or how to disable
cookies altogether. However,
cookies allow you to take
full advantage of some of
the Internet's coolest features.
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DISCLOSURE OF YOUR PERSONAL INFORMATION |
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Under certain circumstances,
the iboza group of companies
will disclose your personal
information:
- To our bank, to process
monthly Pre-Authorized Payments
- To our credit card clearing
company, to process credit
card transactions
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UPDATING
YOUR INFORMATION
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Since we use your personal
information for contact and
payment purposes, it is important
that the information be accurate
and up-to-date.
If during the course of our
business relationship, any
of your information changes,
please inform us so that we
can make any necessary changes.
When you update information,
we usually keep a copy of
the prior version for our
records.
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PROTECTING PERSONAL INFORMATION |
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We understand the importance
of protecting personal information.
For that reason, we have taken
all reasonable precautions
to ensure that your personal
information is kept safe from
loss, unauthorized access,
modification or disclosure,
including the following steps:
- Premises security;
- Restricted file access to
personal information;
- Deploying technological
safeguards like security software
and firewalls to prevent hacking
or unauthorized computer access;
- Internal password and security
policies;
- Staff are trained to collect,
use and disclose personal
information only as necessary
to fulfill their duties and
in accordance with our privacy
policy
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HOW SECURE IS INFORMATION ABOUT ME?
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You must ensure, when entering
personal information through
an Internet Application that
the security of your information
during transmission is protected
by the use of Secure Sockets
Layer (SSL) software, which
encrypts information you input.
It is important for you to
protect against unauthorized
access to your password and
to your computer. Be sure
to sign off when finished
using a shared computer.
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ACCESS TO YOUR PERSONAL INFORMATION |
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You may ask for access to
any personal information we
hold about you.
If you believe there is a
mistake in the information,
you have the right to ask
for it to be corrected. This
applies to factual information
and not to any professional
opinions we may have formed.
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| COMMUNICATING
WITH US |
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You may ask for access to
any personal information we
hold about you.
If you believe there is a
mistake in the information,
you have the right to ask
for it to be corrected. This
applies to factual information
and not to any professional
opinions we may have formed.
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| DO
YOU HAVE A CONCERN? |
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Our Information Officer,
Andrew
Stefaniuk, can be reached
at 4 Cedar Pointe Drive, Unit
Q, Barrie, ON, 705-735-6996
to address any questions or
concerns you might have.
If you wish to make a formal
complaint about our privacy
practices, you may make it
in writing to our Information
Officer. He will acknowledge
receipt of your complaint,
ensure that it is investigated
promptly, and that you are
provided with a formal written
decision with reasons
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